Service

As a professional plastic pipes&fittings&valves manufacturer. DSTHERM offers customers the best products and services based on our excellent talents, advanced technologies as well as complete service system.

Here are what we can do

Our company offers technical supports about the pipes & fittings & valves we produce, including technical problem solving, construction and installation guidance, material budget, etc.

We process all kinds of affairs related to customers such as customer complaints and consultation, customer satisfaction survey and the handling of accidents caused by the quality problem of our plastic pipes or fittings.

DSTHERM will trace our product quality and collect feedback information from customers.

Strict Quality Control of Production

We have specialized testing team to carry out raw material test and finished products test. The materials will be inspected by independent QC at any step from material stocking To products delivering.

Response Time

24 hours will be fed back upon customer request received.

Sample time 1-7 days

Lead Time

30-40 days for initial orders upon orders received, and 20-30 days for repeat orders.

Raw Materials All Imported from Europe and South Korea

DSTHERM pipes and fittings are produced with raw materials all imported from Europe to ensure our pipes and fittings are non-toxic, eco-friendly and in conformity with the international safety standard.

German M&M-TEC production technology and Standard

We employ M7M-TEC production technology originating in Germany in the production process of our pipes. We also employ German experts to act add out technical and quality consultants to strictly control the quality of our products. By virtue of advanced production technology and strict quality control, we offer reliable water pipes with fine workmanship, good pressure resistance and cracking resistance.

Durable/Transporting Healthy Water for 50 years

Our plastic PPR pipe has a lifespan of over 50 years when operating under normal conditions. It is corrosion resistance, anti-scale, anti-rust and antibacterial.

Pressure Withstanding and Cracking Resistance

Tested by the Chinese Academy of Sciences, the designed working pressure of PPR pipe is up to 2.5 Mpa.